Ugh, sketchy as fuck Etsy seller.

[elleblue]

Dood, not cool. I'd be raising hell too.

[textbookcase]

Totally not cool.

[Deleted]

What? You have the worst etsy luck!

[Waffles]

What? That's just bullshit. I'd contact Etsy.

[eb777888]

Uhhhhh, what? Etsy allows that? I'd be fucking pissed. There's not even a tracking number so I'd tell her to shove it up her ass.

[flex]

Give her negative feedback and file a claim with Etsy.

[annyong]

You should've just bought a ratchet set and this wouldn't have happened, obviously.

Also, not ok. Time to file a claim with etsy. I can't believe someone would have the balls to react that way.

[snickers]

I would be pissed as hell.

[gmail]

uuuugh fuck that

[Deleted]

I hope she is able to "track" it at the post office and you get your necklace.

But yeah, I would absolutely leave her a negative review. Even if you get it.

[Deleted]

Sorry lady, if tracking doesn't show it was sent you can't claim it was lost in the mail.

[Deleted]

If you paid with PayPal, file a claim with them too.

Also, file the claim with Etsy now, you have to wait 7 days for the seller to resolve the issue before they'll actually get involved.

[fuckyourcouch]

How did you pay? Even if she won't refund, you can file claims with PayPal, your CC company, etc. it doesn't have to end with her if she insists on being a jackass.

That sucks though. I've never had a problem with etsy, knock on something.

[Deleted]

Sept 16, 2013 10:13:50 GMT -5 Lucy Honeychurch said:

Sept 16, 2013 10:11:09 GMT -5 @ameliapond said:

If you paid with PayPal, file a claim with them too.

Also, file the claim with Etsy now, you have to wait 7 days for the seller to resolve the issue before they'll actually get involved.

I'll wait until she checks the post office.  If she gives me no answers today, I'll file the claim before I leave work this evening.  I do want to give her the opportunity to figure it out, though I will admit I'm pissed she won't just send a replacement or offer a refund.

You're a nice person. I got burned so bad last time that I'm mean now. Lol.

The transaction that went bad last time was when I paid with my CC directly through Etsy. I only pay with PayPal now, since their dispute process is so much more straightforward.

[snipsnsnails]

Sept 16, 2013 9:57:16 GMT -5 Lucy Honeychurch said:

The answer?  No.  She doesn't offer refunds if it's lost in the mail.

Ha, it must be nice to be doing business in la-la land. This is completely nonsensical.

[Deleted]

Sept 16, 2013 10:04:16 GMT -5 Lucy Honeychurch said:

Sept 16, 2013 10:02:09 GMT -5 flex said:

Give her negative feedback and file a claim with Etsy.

I sent her another message.  She's going to the post office today, apparently, to try to track it down.  I told her to please let me know what they said, and that I was dissatisfied because this is an unfair exchange in that she has my money but I have no product.

If she can't locate it, or doesn't refund or send a replacement, I'm filing a claim with Etsy.  It's ridiculous.  If they allow it to stand, then anyone can open an Etsy shop, claim they have a policy of no refunds, and just collect money while not shipping goods.

This means she never mailed it and she's taking it to the post office today because you've shown you're willing to fight her if she doesn't follow through. I had this problem a couple of weeks ago on another website. First she told me she was having personal problems that were stopping her from getting to the post office, then she shipped it but didn't have any sort of confirmation, then it got returned to her and she "re-sent" it. Two weeks later, I finally got it with the original shipping label on it, dated 11 days before she actually shipped it.

Re-shipped it, my ass.

[Deleted]

ya you do have sucky etsy luck. Raise Hell.. she sucks. She can't prove she sent it (not tracking form) so she can suck it.

[karmasabiotch]

Sounds like she hasn't mailed it yet.

[verycontrary247]

This happened to me. Etsy package was tracked to my house and marked delivered but I never received it. Seller wouldn't do anything (refund or replace) and post office was zero help. I left negative feedback, did not get my $$ back.

[PinkSquirrel]

The post office covers the first $100 of insurance for pretty much all packages with a tracking number, so why the fuck would she charge for extra?

[Jalapeñomel]

Sept 16, 2013 11:26:56 GMT -5 verycontrary247 said:

This happened to me. Etsy package was tracked to my house and marked delivered but I never received it. Seller wouldn't do anything (refund or replace) and post office was zero help. I left negative feedback, did not get my $$ back.

Yes, but this is different than what LHC is going through. The package was actually tracked and delivered.  Her package hasn't even been scanned in at the Post Office. 

[Deleted]

Yeah, THEY found it! In my house! Silly post office.

[vanillacourage]

Sept 16, 2013 11:41:09 GMT -5 Lucy Honeychurch said:

LMAO! "Good news! They found it and shipped it out this morning. You should have it in 2 days."

I am dying.

Fucking Etsy, man.

It's a pre-Christmas miracle!

[olegregg]

LOL. This happened to me, only it was a camera on eBay. Funny how challenging the seller somehow makes the package magically appear at the post office!

[elleblue]

Sept 16, 2013 11:41:09 GMT -5 Lucy Honeychurch said:

LMAO! "Good news! They found it and shipped it out this morning. You should have it in 2 days."

I am dying.

Fucking Etsy, man.

So for whatever reason she didn't get around to shipping it to you in the first place and made up this dumb story to try to cover for her mistake? smh

[8675309]

I am never ordering from Etsy again. It's a scammers paradise. The last 3 orders have all been a bust and even though they were only $10-$15 a pop, it was irritating to have to file claims back to back. I am officially over that place.

[bania]

I'm glad she "found" it. What an idiot. She totally didnt even send it out before.

[Deleted]

Sept 16, 2013 11:41:09 GMT -5 Lucy Honeychurch said:

LMAO! "Good news! They found it and shipped it out this morning. You should have it in 2 days."

I am dying.

Fucking Etsy, man.

Whew! Close call.

[Deleted]

Sept 16, 2013 11:41:09 GMT -5 Lucy Honeychurch said:

LMAO! "Good news! They found it and shipped it out this morning. You should have it in 2 days."

I am dying.

Fucking Etsy, man.

It's amazing what the post office can do when you give them something

[angelaa73]

Oh how fortunate for you her favorite postal worker was there to dig through all the unsorted mail (read: oh shit, that pkg is in my trunk!)