So I got one of the major things my ss asked for, when I opened it to check it had some major scuff marks. Well, to me major, I sorta lean to perfectionist in stuff, my dh could see them but didn't think it was a big deal. They offered to send me a new one, or refund my money and let me keep it. So I can wait on it to get here, or I can include the scuffed up item, and buy more stuff since, hey it was free? It is totally usable, functions, and is totes adorable, I just annoyed it scuffed up. How would you handle it?
Ok, I shall keep the item, I hope I am vague enough. I also want to say its sad that I was impressed with good customer service, I am more use to disinterested blame it on everyone else. Even amazon Cs has failed me! They are 3 day shipping it so I can be sure to mail it out and refunding my shipping.