My stepmother, god love her, loved her sweater. BUT

[zoidberg]

So can you get a refund and send a new one? This kind of sounds like my mom, she gets scared and confused by forms.

[Deleted]

Dang. Pip this $200 sweater.

I hope all gets worked out.

[Deleted]

THat's a very nice sweater. I would be silently seething at her just being "old" about this return process, but good for you for keeping your cool. I hope they get a new one out soon and it's not a total cluster.

[Deleted]

Hold the phone. $200 on that sweater? Holy shit. I saw the same one at The Loft, minus the cashmere, that most can't look at and identify, for $30.

[redheadk]

I'm glad you got it worked out.

So, she basically just stuck the sweater back in the box and mailed it back by itself. No identifying info?

[fezzik]

Dec 17, 2013 0:44:29 GMT -5 @cse1960 said:

Dec 17, 2013 0:38:22 GMT -5 @peachesandpinot said:

Hold the phone. $200 on that sweater? Holy shit. I saw the same one at The Loft, minus the cashmere, that most can't look at and identify, for $30.

lol no, it's not quite the same. This one was made in Ireland, by hand, in the Aran Isles, where she and my dad honeymooned and brought us all home these same style of sweaters handmade by the natives, about 40 years ago. The sentimentality is what made it perfect for her, not the style itself. Plus it really is beautifully made. She knows this exactly, and knows that that's why I ordered it from there. 

Plus she is cold all the time, and has to have a lapel-less sweater for her oxygen tubing. so this is all a bonus. These usually are made with turtlenecks or high collars, this is the first one I've seen in a vee neck style.  

Oh wow, the back story really makes it special.  What a great sentiment. 

[redheadk]

Dec 17, 2013 0:50:29 GMT -5 @cse1960 said:

Dec 17, 2013 0:47:38 GMT -5 redheadk said:

I'm glad you got it worked out.

So, she basically just stuck the sweater back in the box and mailed it back by itself. No identifying info?

this is exactly what she did. Luckily she used their return UPS label, so they were able to track the tracking number, so to speak, to her order. lol 

This just...boggles the mind.

You handled it well.

[zoidberg]

Dec 17, 2013 0:44:29 GMT -5 @cse1960 said:

Dec 17, 2013 0:38:22 GMT -5 @peachesandpinot said:

Hold the phone. $200 on that sweater? Holy shit. I saw the same one at The Loft, minus the cashmere, that most can't look at and identify, for $30.

lol no, it's not quite the same. This one was made in Ireland, by hand, in the Aran Isles, where she and my dad honeymooned and brought us all home these same style of sweaters handmade by the natives, about 40 years ago. The sentimentality is what made it perfect for her, not the style itself. Plus it really is beautifully made. She knows this exactly, and knows that that's why I ordered it from there. 

Plus she is cold all the time, and has to have a lapel-less sweater for her oxygen tubing. so this is all a bonus. These usually are made with turtlenecks or high collars, this is the first one I've seen in a vee neck style.  

That's really nice.