I got a $25 GC from Kohl's because of

[hisno1girl]

their clusterfuck shipping, along with an apology from their CEO.

TOO LATE KEVIN!

Anyone else get one?

[eddy]

We did too.

I was going to give up on them but then I was like "Well a free $25....." lol

[fuckyourcouch]

I did too

[noodleskooze]

I got it too. My tree skirt took 4 weeks to come. In the grand scheme of things, not a big deal. But I'll take the $25!

[CrazyLucky]

I am so done with Kohls. Their stores are so disorganized, so I tried Kohls.com. Two weeks later, I call to find out where DD's Christmas dress is and I find out they cancelled that order the day I made it because they were out of stock. Thanks for letting me know!

[hisno1girl]

I gave it to my daughter.

I will never shop there again.

I'm still in a battle with them about an order I STILL havent received. I want a full refund because I had to go out and buy the stuff I wanted because I wasnt sure it would be here in time for a birthday (it wasnt) and for Christmas.

A-holes.

[lmbml]

I got one too. I ordered 7 pairs of pjs on 11-30 and they were delivered on Sunday, finally. So dumb. They dropped them of at the post office, which pissed me off. I had no idea they would deliver on a Sunday. I didn't receive my $15 kohls cash which I am not going to give up on. But I don't think I will doing any online shopping with them again.

[leancuisine]

I placed two different orders but only one was late. They sent me two separate e-mails with the $25... So now I have $50. I didn't immediately need any of the stuff I ordered, so I am pretty happy.

Also, they must of had a lot of mix ups in order fulfillment because they sent me two sets of a pair of boots and two bracelets (in different boxes) when I only ordered one. I checked and it doesn't look like I paid for two. I also had two other things in the order that they didn't send two of.

I am immoral if I return the doubles for my money back? I may use them as gifts. I don't know - it was their mix up and I don't want to pay to ship then back.

[Bernadine]

I got one too, and I used it to buy stuff for a holiday shop for families with low income. They didn't even scan it, I just told them I had it, so I might go back and buy more, lol.

[ladyk]

I got one last night. My black friday order was shipped in 2 boxes but there was nothing in the 1st box to say when or if the 2nd box was coming. I called and it finally showed up last night.

[balletofangels]

I got it too.

My Black Friday order just came yesterday. I'm still waiting on an order of a wedding gift that I thought I had sent to the couple, but it is coming to me. They are only registered at Kohls. Hope I get it before we leave for the wedding Jan 2.

I used the $25 to order hiking socks, a melissa and doug stamp set and some hand towels. They are all "add on" gifts, not anyone's big gift so if it comes, it comes.

[CurlyQ284]

I rarely ever shop there because they hound me on getting their stupid credit card. The week of thanksgiving I found some sheets I wanted to buy marked down to $50 but not the right color. I ran to the store to see if they had the color and the sheets were $100. I hate kohls.

[Deleted]

No GC here. Still haven't gotten the rest of my 12/2 order. Tracking shows delivery estimate of 12/20. The Customer Relations guy I talked to didn't call back again. I got an email saying the 50% off will only be applied to my portion of the order after. Kohls cash. He also lied that they were overnighting my stuff, which doesn't matter since I already sent the Angel family their stuff. Now I am deciding what to do about the stuff I am getting. I could give them to the kids, I could donate them to toys for tots, I could give them to the daycare at the school or return them to kohls.com.

Assholes.

[SKP82]

Not Kohl's related, but I ordered from LOFT and returned some items from the order by mail. The return was received 11/21. I had to send multiple emails to get my refund, and then they only refunded me for two items I returned, not all three. I am so irritated that it is taking so long to get my refund and so many emails from me to them to get the issue resolved.

I have never complained via social media about a company before, but I guess that's the next step if I don't receive my refund.

[hisno1girl]

Dec 17, 2013 11:46:35 GMT -5 SKP82 said:

I have never complained via social media about a company before, but I guess that's the next step if I don't receive my refund.

I'm ready to do the same thing.

[thelurkylulu]

Dec 17, 2013 8:50:48 GMT -5 hisno1girl said:

their clusterfuck shipping, along with an apology from their CEO.

TOO LATE KEVIN!

Anyone else get one?

Were you the one that was buying the gifts for an angel tree family? Those assholes at Kohls should have donated clothes and toys to the family and gave you a $25 gift card.

[sailorgray]

Dec 17, 2013 9:52:08 GMT -5 leancuisine said:

I am immoral if I return the doubles for my money back? I may use them as gifts. I don't know - it was their mix up and I don't want to pay to ship then back.

Uh, yea. That's a crappy thing to do.

i hate Kohls. I have never understood why people love it. I also hate being hounded to get a card. They pretty much tell me I am stupid not to do it bc it's free. Yea, not so much.

[SKP82]

Dec 17, 2013 11:59:55 GMT -5 hisno1girl said:

Dec 17, 2013 11:46:35 GMT -5 SKP82 said:

I have never complained via social media about a company before, but I guess that's the next step if I don't receive my refund.

I'm ready to do the same thing.

I just got an email saying someone will contact me in 3-5 days. So my refund will not be fully processed for a month after they received the returned items.

Those who have taken complaints to social media:
Did you post on FB, Twitter, or both? Did your issue get resolved after doing so?

[idoinjuly]

I got the $25 too. DS and I just got back from there as a matter of fact. Between the $25 and my 30% off coupon, I saved almost $80 on teacher's gifts, remaining Christmas gifts and a couple of tops for me. That's not including the "$250" I saved on their overpriced merchandise.

[Deleted]

Dec 17, 2013 12:04:56 GMT -5 thelurkylulu said:

Dec 17, 2013 8:50:48 GMT -5 hisno1girl said:

their clusterfuck shipping, along with an apology from their CEO.

TOO LATE KEVIN!

Anyone else get one?

Were you the one that was buying the gifts for an angel tree family? Those assholes at Kohls should have donated clothes and toys to the family and gave you a $25 gift card.

That was me. And I didn't even get a $25 GC! 

[Deleted]

I went on their Facebook page. They sent a canned response back to email. I did. They sent me an email for free shipping. I posted on their Facebook again and all my posts have been deleted. I don't use twitter.

[morningmania]

I only placed two orders and received them both before I needed them. I srill received a gc too.

[idoinjuly]

I wonder if they'll send me another $25 for the jeans I ordered using my Kohls Cash. They only ended up costing me shipping. I'll donate it trixieflips, assuming she ever wants to shop there again.

[Deleted]

lol, no more kohls for me. But thanks!

[SKP82]

Dec 17, 2013 13:57:03 GMT -5 @buster said:

Dec 17, 2013 11:46:35 GMT -5 SKP82 said:

Not Kohl's related, but I ordered from LOFT and returned some items from the order by mail. The return was received 11/21. I had to send multiple emails to get my refund, and then they only refunded me for two items I returned, not all three. I am so irritated that it is taking so long to get my refund and so many emails from me to them to get the issue resolved.

I have never complained via social media about a company before, but I guess that's the next step if I don't receive my refund.

Really? I go straight to their facebook page anymore. I usually browse a few posts to see if someone else has the same issue and then I write something on their wall. 95% of the time they will give you a phone number to call or an email address to send a note to, but you can tell them you've already done that and they need to escalate the issue. Then, they will tell you to send a PM.

Thanks. I am going to do this this afternoon.

[Deleted]

Dec 17, 2013 13:27:31 GMT -5 littleduck said:

Dec 17, 2013 12:49:56 GMT -5 trixieflips said:

I went on their Facebook page. They sent a canned response back to email. I did. They sent me an email for free shipping. I posted on their Facebook again and all my posts have been deleted. I don't use twitter.

I would flip my shit at this. Deleting posts is so shady.

I absolutely agree. 

[cheeseandcrackers]

Ummm.. mine was delayed weeks and I didn't get a GC... WTF kohls

[saraandmichael]

me toooooooo!

[Deleted]

Dd you use kohls cash? Seems to be a recurring theme on their Facebook page most of the people who got screwed/didn't get a $25 GC used kohls cash.