Annoucement from the nest

[esdreturns]

Dear Nest and Bump Mods,

I know how frustrated you’ve been about the recent format changes to The Nest and The Bump local boards. Bump Kathleen, Nest Dani and I are just as frustrated with some of the IT issues we’ve been experiencing and I want to let you know that we are listening to your feedback and are moving quickly to address your concerns.

As you know, last Wednesday, we converted The Nest boards to a new format and platform that is run by a third-party vendor. The conversion resulted in several bugs and IT issues, including missing posts and slow load times. Our vendor is aware of these issues, and during the past several months has been researching solutions, which pushed back the date of the conversion considerably. They’ve provided us with several performance fixes to address missing threads and slow load times and provided feedback that everything was resolved last week before we converted The Nest boards. Their solution didn’t hold up and that’s why you, along with our Knot members have noticed entire threads disappearing. I met with our CEO and IT team last week and it’s our top priority to fix these two issues quickly, along with address some of your other concerns.

I have received several e-mails forwarded by Bump Kathleen and Nest Dani with complaints regarding our new format change. They have shared all of your feedback with me, and we are moving quickly to respond to your requests to make the new format a better experience for all of our members, including:

-Adding a sort feature with more options. Our vendor supports this feature and is actively working to correct it on The Bump and The Nest so that you’ll be able to sort by most recent post. I will let you know as soon as our vendor has discovered a solution.

-Adding ability for members to easily access their full list of posts and delete when necessary.

-Listing more posts and threads per page.

The Bump boards will not be converted to the new format until we’ve fixed the bugs and addressed your requests. Please continue to send me your feedback and let me know when you experience IT problems. You can send them to Bump Kathleen, Nest Dani or to me directly: [e-mail]. Again, this has been raised as top priority by our CEO and CTO, and we are working quickly with our vendor to improve your experience.

Please pass along this message to The Nest and The Bump members and feel free to give them my email ([e-mail] is the best way to reach me) if they would like to personally share their concerns with me.

-Knot Michelle

[motzie]

So should we bombard that email address with our demands?

[esdreturns]

Yes motzie. I think you should lol.

[Muddled]

Isn't that nice that they are waiting to convert TB so that they don't have all of these problems?

My theory that TN is the terrible show between the 2 good ones to keep people around stands. We are the red-headed step-children of TK+TB.

[Deleted]

So are they not converting TK? Do they have a different vendor on that one? TK is definitely not being run on the same engine as TN and TB now...

I don't understand this business model.

[fussbucket]

May 14, 2012 14:35:46 GMT -5 @feinicstine said:

So are they not converting TK? Do they have a different vendor on that one? TK is definitely not being run on the same engine as TN and TB now...

I don't understand this business model.

The business model seems to be "take a bunch of people who like cutting pictures of dresses out of magazines and have them manage a website."

And of course, just to show you're super cereal and know what you're doing, pay the CTO a half-million dollars.

[gault]

I love the wording on "their solution didn't hold up".



This is basically a plea to come back. PLEASE.

[pinkplasticdoll]

I want to know how much their traffic had died down since Thursday. like seriously give me the numbers.

[zitiqueen]

May 14, 2012 14:35:46 GMT -5 @feinicstine said:

So are they not converting TK? Do they have a different vendor on that one? TK is definitely not being run on the same engine as TN and TB now...

I don't understand this business model.

They already converted the Knot a while ago, but like somebody upthread said, the Knot is important and stuff. Actually that conversion sucked møøse balls too, but they eventually fixed it. As much as the Knot fixes anything, I suppose. But If I rememer correctly, that suck-ass conversion is what forced the original Etiquette/Snarky Brides over to the Caribbean and then on to Relationships.

[Dramasailor]

To quote Cartman:

Cartman: "How would YOU like to go suck my balls?
Mr. Garrison: "WHAT DID YOU SAY??"
Cartman: "I'm sorry, I'm sorry, actually, what I said was…(grabs a megaphone and talks out of it) HOW WOULD YOU LIKE TO SUCK MY BALLS

[Deleted]

What a bunch of bullshit...how many YEARs ahve we been asking them to fix the search feature?
This isnt anything new to the knot, the only difference is that this time the members did something about it. I'm glad so glad this is hurting them.