An apology from KnotMichelle

[Muddled]

www.thenest.com/forums/life-boards_trouble-in-paradise_an-update-and-apology-from-knot-michelle

[motzie]

Now if they were to apologize on their FB, I might go for it. "Their users are SO important to them" Uh huh, to their advertising revenue maybe.

[Muddled]

Hey now, Motz. KnotMichelle is probably genuinely worried about her job.

[pinkplasticdoll]

I just am bothered by the fact that they still cant take responsibility for the fuck up. There were ways around this by maybe asking mods to use a beta format or even selecting users. They want to blame the vendor/host but they have had nothing but problems and could have resolved those issues by finding a new host. Five days to just now address that is kind of a long time period, they should have addressed it immediately and switched back to the original format if at all possible.

[gault]

Now now, guys...change is never easy.

[Muddled]

May 14, 2012 17:29:57 GMT -5 pinkplasticdoll said:

I just am bothered by the fact that they still cant take responsibility for the fuck up. There were ways around this by maybe asking mods to use a beta format or even selecting users. They want to blame the vendor/host but they have had nothing but problems and could have resolved those issues by finding a new host. Five days to just now address that is kind of a long time period, they should have addressed it immediately and switched back to the original format if at all possible.

They rolled it out on the local boards first to "test" I thought. All they had to do was survey the local boards. Or, hell, even check their stats. From what I understand, the locals are dead, dead, dead and have been ever since the switch.

Their M&E skills are down there with their IT skills.

[fussbucket]

LOL way to close the barn door after the horse has left.

How can you focus on making people "happy," when they've already left?

It reminds me of the TIP posters who are like "My H says he doesn't love me anymore and wants a divorce. Should we try counseling?"

[bowies]

You have no idea how tempted I am to hit the Report button and use MUD as the reason.

[Deleted]

Am I the only one who continually annoyed by the fact that they think we have only had complaints the last 5 days?
We have been complaining for years about various issues and have been totally ignored. Now they want to listwen?
FU Michelle

[broc]

I love how they blame this one specific vendor for their message board functionality, and yet don't mention the vendor who's in charge of their backups and backup recovery, who could've rolled back to the 8th, no harm no foul... hell, they could STILL roll back to the 8th and it wouldn't affect much, considering the constant thread deletion and shit.

[Deleted]

Fuck these whores in their pampers wearing place.

NFT

[smock]

Yeah. No.

I've gone mobile and now I can't go back.

[statlerwaldorf]

May 14, 2012 17:21:41 GMT -5 motzie said:

Now if they were to apologize on their FB, I might go for it. "Their users are SO important to them" Uh huh, to their advertising revenue maybe.

They've just been spamming their FB page with stupid articles trying to get their hits back up. Did you get Mom flowers? Are you interested in Pinterest? Are you a Desperate Housewives fan? Where would you travel for your anniversary? Sex is best in your 50s.

[Deleted]

All I can say about this whole thing is that if a project I was managing picked such a bad vendor, created a terrible design, ignored all testing, had a horrible implementation without a mitigation plan and went live with this many bugs I would lose my job.

[beebeeeater]

Yeeeeah that really doesn't read as an apology to me.

"Sorry I ran over your dog, but you shouldn't have left the front door open."
"Sorry I slept with another woman...if you were giving me more sex, this never would have happened."
"Sorry we ruined your message board but it's not really our fault, it's our third-party vendor's fault and even though we hired them and kept them employed for YEARS even though they suck, it has nothing to do with US and eventually it'll probably get fixed. Maybe."

[interro]

May 14, 2012 20:21:01 GMT -5 smock said:

Yeah. No.

I've gone mobile and now I can't go back.

Same here. The app is all, "oh hi interro, welcome back, how can we make GBCN-ing fun and convenient for you today? Look, here are some new posts you might want to read! See how fast you can do things? We're so glad you're here. You have nice hair."

And the Nest - desktop or mobile site - is all, "fuck you, interro, and all your friends too."

/gavel