Can't get in through app

joenali Elder Posts: 15,160 Likes: 12,098	Can't get in through app Apr 28, 2014 21:17:04 GMT -5 via mobile Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by joenali on Apr 28, 2014 21:17:04 GMT -5 I was logged out earlier today. I did not log myself out. Tried to log back in. Changed password through safari which still works fine . Still cannot login through the app? What gives?
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lolo Senior Member Posts: 9,367 Likes: 5,519	Can't get in through app Apr 28, 2014 21:48:04 GMT -5 via mobile Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by lolo on Apr 28, 2014 21:48:04 GMT -5 Hi guys, I'm getting an error message when trying to log in on the app. It says internal error, contact admin. I uninstalled and reinstalled the app. Any other suggestions?
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lolo Senior Member Posts: 9,367 Likes: 5,519	Can't get in through app Apr 28, 2014 22:53:41 GMT -5 via mobile Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by lolo on Apr 28, 2014 22:53:41 GMT -5 Sounds like the same issue I'm having.
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fayeelle Full Member Posts: 1,674 Likes: 939	Can't get in through app Apr 28, 2014 23:05:03 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by fayeelle on Apr 28, 2014 23:05:03 GMT -5 Same here. Tried uninstalling as well as restarting phone. Nothing.
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takeonyou Full Member Posts: 2,449 Likes: 616	Can't get in through app Apr 29, 2014 7:28:31 GMT -5 via mobile Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by takeonyou on Apr 29, 2014 7:28:31 GMT -5 Same here. I am logged in on mobile site fine but the app keeps giving error message.
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azurely Senior Member Posts: 6,245 Likes: 3,003	Can't get in through app Apr 29, 2014 8:08:45 GMT -5 via mobile Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by azurely on Apr 29, 2014 8:08:45 GMT -5 I'm having the same issue. It tells me there is an internal error and to contact forum administrators for assistance. I tried restarting my phone and uninstalling the app, and nothing worked.
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joenali Elder Posts: 15,160 Likes: 12,098	Can't get in through app Apr 29, 2014 8:20:40 GMT -5 via mobile lolo likes this Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by joenali on Apr 29, 2014 8:20:40 GMT -5 @elliearroway and @patrickclinger what's going on with the app?
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EllieArroway
Administrator

Posts: 4,496
Likes: 5,880

Can't get in through app Apr 29, 2014 10:43:51 GMT -5

Quote

Post by EllieArroway on Apr 29, 2014 10:43:51 GMT -5

There are a lot of complaints about this on the support board. I'm not sure what's going on. Hopefully the PB staff can figure it out soon.

Some people have been able to get it to work by logging in with their email instead of their username. Some people have also said that if they just press cancel and try again it works.

Mine is working so I can't help you guys troubleshoot other than that. I'll let you know as soon as I hear from PB.

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azurely
Senior Member

Posts: 6,245
Likes: 3,003

Can't get in through app Apr 29, 2014 11:07:38 GMT -5 via the ProBoards App

Quote

Post by azurely on Apr 29, 2014 11:07:38 GMT -5

Apr 29, 2014 10:43:51 GMT -5 EllieArroway said:

Some people have been able to get it to work by logging in with their email instead of their username. Some people have also said that if they just press cancel and try again it works.

This worked for me. Thanks!

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fayeelle Full Member Posts: 1,674 Likes: 939	Can't get in through app Apr 29, 2014 12:02:04 GMT -5 via the ProBoards App Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by fayeelle on Apr 29, 2014 12:02:04 GMT -5 Using my email address worked for me. Thanks! Sent from my VS980 4G using proboards
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EllieArroway Administrator Posts: 4,496 Likes: 5,880	Can't get in through app Apr 29, 2014 12:09:33 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by EllieArroway on Apr 29, 2014 12:09:33 GMT -5 joenali lolo takeonyou can you guys try again now to see if it's working? The developers believe they have fixed this issue.
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joenali Elder Posts: 15,160 Likes: 12,098	Can't get in through app Apr 29, 2014 13:19:52 GMT -5 via the ProBoards App Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by joenali on Apr 29, 2014 13:19:52 GMT -5 I logged in with my email. That worked.
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joenali Elder Posts: 15,160 Likes: 12,098	Can't get in through app Apr 29, 2014 13:26:40 GMT -5 via the ProBoards App Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by joenali on Apr 29, 2014 13:26:40 GMT -5 I logged in with my email. That worked.
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takeonyou Full Member Posts: 2,449 Likes: 616	Can't get in through app Apr 30, 2014 13:50:36 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by takeonyou on Apr 30, 2014 13:50:36 GMT -5 Thanks!!!
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lolo Senior Member Posts: 9,367 Likes: 5,519	Can't get in through app May 1, 2014 0:10:56 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by lolo on May 1, 2014 0:10:56 GMT -5 It's working with my email. Thanks!
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Can't get in through app

Post by joenali on Apr 28, 2014 21:17:04 GMT -5

Post by lolo on Apr 28, 2014 21:48:04 GMT -5

Post by lolo on Apr 28, 2014 22:53:41 GMT -5

Post by fayeelle on Apr 28, 2014 23:05:03 GMT -5

Post by takeonyou on Apr 29, 2014 7:28:31 GMT -5

Post by azurely on Apr 29, 2014 8:08:45 GMT -5

Post by joenali on Apr 29, 2014 8:20:40 GMT -5

Post by EllieArroway on Apr 29, 2014 10:43:51 GMT -5

Post by azurely on Apr 29, 2014 11:07:38 GMT -5

Post by fayeelle on Apr 29, 2014 12:02:04 GMT -5

Post by EllieArroway on Apr 29, 2014 12:09:33 GMT -5

Post by joenali on Apr 29, 2014 13:19:52 GMT -5

Post by joenali on Apr 29, 2014 13:26:40 GMT -5

Post by takeonyou on Apr 30, 2014 13:50:36 GMT -5

Post by lolo on May 1, 2014 0:10:56 GMT -5

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