So mrsleftycdmay @spun (and those who listened to me complain) I got an email back from photographer! I filed a complaint with BBB yesterday and an email this afternoon back from her saying I should get photos Monday! Ill be happy when I have the disc in my hands but just the fact I have contact after 3 months I'm happy that pictures don't seem to be lost.....
jamer sorry to butt in but I just don't understand what was so hard about doing that 3 months ago. I would love to ask her what the problem was... I guess BBB does indeed work! I'll make note of that.
jamer sorry to butt in but I just don't understand what was so hard about doing that 3 months ago. I would love to ask her what the problem was... I guess BBB does indeed work! I'll make note of that.
She apologized and gave her reasons why. This could have been done months ago (I don't want to give her reasons here as they may be private). Frankly I just want my photos and don't need reasons. Cross your fingers she follows through now...
That is awesome news. Hopefully she follows through this time. As for excuses, I understand things happen unexpectedly and what not but as a business owner she should have given a heads up at least if the issues where that serious. Either way Im glad you are getting the pictures finally
Ping her again on Friday. What are the next steps for the bbb?
Not sure what next steps are. She has until the 15th to respond...well she's responded I guess but needs to follow through. If I have nothing more by 15th ill call them to Inquire
She mails them? Whenever we've had photos it's a link to a secure digital transfer service (Dropbox, etc.). Does she usually mail? I'm so mad for you for this whole dumb thing.
She mails them? Whenever we've had photos it's a link to a secure digital transfer service (Dropbox, etc.). Does she usually mail? I'm so mad for you for this whole dumb thing.
In the past she's mailed a disc and posted online...so I'd imagine I would know by now if she done . But I can't imagine why she would finally contact me if she never planned on getting me my pictures. I'm clinging to hope
Post by kwpnjumper55 on Oct 8, 2014 21:33:36 GMT -5
Thats horrible. I have just followed this thread so I don'tknow the background. I always try to get my photos to my clients within 2 weeks. The longest has been 1 1/2 months for a wedding that took forever!
Thats horrible. I have just followed this thread so I don'tknow the background. I always try to get my photos to my clients within 2 weeks. The longest has been 1 1/2 months for a wedding that took forever!
Yes it's pretty ridiculous at this point. Almost 4 months! And 3 months with no communication!
Nope! I'm beyond mad. I emailed again asking Saturday and no response. I don't understand why should we tell me they are in the mail and do online gallery if she wasn't planning on following through. Why respond at all?
Ugh, bc she's non accredited they just resend complaint to her and now she has until the 26th to respond. I just want to know if I need to hire someone else ASAP! This is BS
I am livid but more sad than anything. I cry almost every day this past week when I go to mail box and nothing there. I didn't even check yesterday bc it's too depressing. She's a mom so I don't understand how she could do this to someone