I'm in charge of helping coordinate payment for materials, etc., for the library.
Accounts Payable, Finance, and Purchasing at the college (yes, they're 3 separate departments) keep changing their processes and not talking with each other. This includes sending back invoices to us that we've processed correctly for STUPID reasons, like not batching them, not creating POs for things we never had to create POs for, etc. They aren't telling us this shit ahead of time or anything, they just send back invoices and THEN tell us -- holding up the whole damn process.
And part of them sending back invoices is us deleting PO numbers, which creates more work for Purchasing (I don't know why they're in charge of creating and/or deleting them), which to me seems like a passive aggressive dig at THEM by AP/Finance. And they're putting us in the friggin middle.
My boss is all "well we need to work within their processes." NO SHIT but what the hell are we supposed to do if they keep CHANGING things on us w/o discussing and putting us in the middle of their petty crap?! A solution is to all sit down -- 1 rep from each dept + me and my boss from the Library -- to smooth out the wrinkles in everything and gain understanding. Boss says we need to wait until we're sure what we need. I KNOW WHAT WE NEED, we need to get our shit paid. And the beginning of the school year is coming up, which means TONS more invoices, which means nothing will get done.