DH got me two gift certificates for massages for my brithday at my favorite therapy so who am I to keep these for later? I went on to the website to schedule for Sunday. Their online reservations have always been fantastically easy.
It. Got. Better.
I clicked submit and a new window popped open with a live chat to their reservations person who was able to schedule me for my preferred time and confirm it within 2 minutes. Real live person, not a machine. Mind blown.