Anyone in benefits/health insurance?

[jaylea]

H's employer is saying they need a letter stating that he is eligible to be on my health plan as of the start date of my new job to drop our coverage through his employer.

My HR directed me to our benefits administrator, who said they have nothing but my benefits summary page from the online portal, which shows neither my start date or name.

This can't be that difficult, right? Any ideas how to get someone to give me something?

[karmasabiotch]

That's odd. They should have that info in a new hire packet with your name and start date.

[jennysmitten]

I would just tell them what you need, don't ask if they have it. And then be persistent, lol. Whenever someone tells me that 'this is all I have' I just say 'well, this is what I need and I need it by X" Never fails me.

[jaylea]

Aug 23, 2012 13:35:19 GMT -5 karmasabiotch said:

That's odd. They should have that info in a new hire packet with your name and start date.

Right?

I have all the info, in like 10 different documents. But the employer wants it on one (which is fair, I think - they need proof of qualifying event).

I just told HR what I need again, and that no one else can provide it, so hopefully it'll happen.

[karmasabiotch]

They have it. Someone doesn't want to hit print on their computer.

[jennysmitten]

I'm with Karma, they have it they are just lazy.

[leeann]

Most plans are required to provide you with certain information. You most likely need to enroll your H within 30 days of him becoming eligible for your plan, so they need to get you some info. You are entitled to see an SPD and other information.

[Deleted]

Do they have a copy of your insurance enrollment form? What about that plus a letter from HR with your start date. Otherwise I would just request a letter with the needed information from your benefits administrator. It shouldn't take them that long to write that.

[Deleted]

Oh sorry I didn't see your reply.

[Deleted]

No, they have this. You're not the first person to have a spouse switch on to their insurance plan. Tell them what you need or talk to a manager.

[sparkles17]

I'm sorry they are being so difficult. Can you just request that they type something up on the company letter head for you? I mean, really, it should take them all of 2 minutes.

[leeann]

can you use your offer letter which should list that you and your eligible dependents are able to enroll in their health plan as of XXX date?