I purchased a large item on grandinroad.com. I had received an email that stated that:
"*IMPORTANT OFFER DETAILS: Free shipping offer applies to orders placed through 5/17/2012 at midnight Eastern Time. This offer applies to Standard Ground, Truck, In-Home, and Oversized Shipping only within the continental U.S. and excludes expedited shipping. This offer is not valid with other promotional offers or on previous purchases. To order, use Promotional Keycode: XXXX."
After I clicked the link and ordered, there was a statement that oversize ship fees are extra and I got charged $20. Am I misunderstanding?? Shouldn't there have been no $20 oversize fee?