Using an iPhone for work

[mbcdefg]

I’m a remote worker and I use my cell phone for all work calls.

If I set up, say, a Google Voice account to forward calls to my personal cell phone, will the caller ID indicate that the call is coming from someone who dialed the Google Voice number?

I tend to ignore most calls I don’t recognize because they’re almost always spam calls. I don’t want to wind up missing a client call, and I imagine it’s probably not a great idea to have my personal number floating out there.

Also, can Google Voice record calls? Or another app? I often have to interview people for work and recording the call would really help because then I can transcribe it later. Of course I would ask clients’ permission before beginning the recording. At my old job I had a landline with a recording device hooked up to it.

[mokes]

Yes, I believe you can set up Google Voice calls to display with your Google Voice number on the caller ID. (Downside is that I don't think you see the caller's ID info on the screen.)

Does your work provide any soft phone option? At my work, you can have a soft phone set up -- it rings to your cell phone but comes through the soft phone app so it looks different from a call to your cell and you can see who is calling.

I haven't recorded from Google Voice, but from googling (lol), it looks like you can.

[formerlyak]

I don't know the answer to your first question, but you can record a Google Voice call. Here's an article that lays out how to do it pretty well. www.lifewire.com/how-to-record-call-with-google-voice-3426756

[origami]

You don’t have to forward calls. You can just get the google voice app and calls will ring in there.

[jenny1223]

Ditto PP's question about your work's softphone. All major phone systems I've worked with have all the options you're asking about and all have the ability to ring to a cell vs a handset or softphone.

[cuadrado]

You can set up google voice to either ring to your phone as the actual number calling or as your business number. I have mine to set up as my business number on my caller ID so that I always know it's a work call coming through. You can also turn on a "Do not disturb" type feature where the call goes straight to VM and not to your cell phone. This is great on the weekends or on vacation.