Any tips for calling IRS?

[bee20]

I would try opening a case with the taxpayer advocate's office. It's an arm of the IRS specifically set up to help with weird issues. They helped me when I had a credit that wasn't coming through.

www.taxpayeradvocate.irs.gov/contact-us/

[quesyrah]

Jul 10, 2021 13:20:41 GMT -5 bee20 said:

I would try opening a case with the taxpayer advocate's office. It's an arm of the IRS specifically set up to help with weird issues. They helped me when I had a credit that wasn't coming through.

www.taxpayeradvocate.irs.gov/contact-us/

Thank you!! I had no idea this was a thing.

[Cappy]

Can you make an appointment to visit in-person? I know Covid has changed a lot but it looks like they might be doing in-person again. A long time ago I had an issue and was able to go in-person to get answers faster than waiting for the indefinite hold on a phone line.

www.irs.gov/help/contact-your-local-irs-office

[quesyrah]

Jul 10, 2021 14:23:25 GMT -5 Cappy said:

Can you make an appointment to visit in-person? I know Covid has changed a lot but it looks like they might be doing in-person again. A long time ago I had an issue and was able to go in-person to get answers faster than waiting for the indefinite hold on a phone line.

www.irs.gov/help/contact-your-local-irs-office

I will try that, thank you!

[quesyrah]

I also want to acknowledge that I absolutely understand how busy the IRS is, especially after the last year.

I’m just really frustrated! We had a HARD year financially and that money would be so helpful

[dove]

I don’t go here, but there was a similar thread on CE&P late last year
pandce.proboards.com/thread/622523/get-live-person-irs-phone

[quesyrah]

Jul 10, 2021 17:56:41 GMT -5 dove said:

I don’t go here, but there was a similar thread on CE&P late last year
pandce.proboards.com/thread/622523/get-live-person-irs-phone

This was helpful, thank you! I was able to see via our transcript that our amended return has been forwarded for processing. So at least I know they’re working on that.

[quesyrah]

Thanks for all the advice! I deleted the OP.

[jc2009]

I missed the original post but at this point I'd avoid calling if you can. They are so swamped that it's being reported that very few calls are being answered. In good times, it's not unusual to be on hold for hours and then be hung up on so I imagine it'd be very frustrating. If it's something you can fax about, I'd recommend that route.