We have only used one person and really love her so just have used her over and over. She always accepts the request right away and is in communication. She had to cancel yesterday because of a family emergency. We leave Sunday morning for our trip.
So, I find someone new. Very well reviewed with lots of repeat customers. She says she can do it, we text back and forth but she never accepted the request. It still reads "pending". I texted her again earlier inquiring why she hasn't accepted, does she want to set up a time to meet Freckles?, etc. And it's radio silence. Should I cancel the request and look for someone else? I'm sweating bullets because we're set to leave early Sunday. Ugh. This trip is riddled with bullshit, lol.
How long has it been since she responded? I would hesitate to cancel since she did say yes. I suspect the time frame for response -24 hours is normal- wouldn’t usually be a problem except for the last minute cancellation and booking the new person and leaving on Sunday.
Can you look for a back up not on Rover like post on your FB or in the town group? That way you are still seeking a back up while you wait for a response on Rover.
I guess my question is, if you use Rover do they accept the request right away. I'd think they would....
After our initial Rover booking we now just book directly with the dog sitter and circumvent the app. I would think that when she says yes then she would accept but everyone is different.
Post by wanderingback on Jul 5, 2024 16:34:00 GMT -5
I don’t know how rover works but I would send 1 more texting saying "I’m just following up, understandable we need to have someone accept the request asap since we’re leaving in less than 2 days. If I don’t hear back by 8pm and you don’t accept the request I’m going to look for someone different."
So essentially I’d give them about 2 hours to respond and then move to someone else.
I guess my question is, if you use Rover do they accept the request right away. I'd think they would....
After our initial Rover booking we now just book directly with the dog sitter and circumvent the app. I would think that when she says yes then she would accept but everyone is different.
I think it's against Rover's policy. Not that I care or anything, but I think that's what my Rover person told me. I'd be happy to do that, though!
After our initial Rover booking we now just book directly with the dog sitter and circumvent the app. I would think that when she says yes then she would accept but everyone is different.
I think it's against Rover's policy. Not that I care or anything, but I think that's what my Rover person told me. I'd be happy to do that, though!
Oh I’m sure it is against their policy because they don’t get money lol. I was just explaining that our experience with the app was limited.
I think it's against Rover's policy. Not that I care or anything, but I think that's what my Rover person told me. I'd be happy to do that, though!
Oh I’m sure it is against their policy because they don’t get money lol. I was just explaining that our experience with the app was limited.
Oh, yes. I'd way rather do this!! I think she actually did do this, but then got caught or something. The first time I used her she gave me a personal business card and said we can skip the app next time. I said great! When I texted her the next time we needed her she was all "uhhhhh, we need to go through Rover, actually." I ASSumed something happened and maybe she got busted.
I see you got it resolved lol but IME for a dog they usually want to meet first. For a cat after a couple messages they accept.
Rover blocks a phone number from being shared in the app, so if you if you want to book circumventing you have to exchange info in person. My house can be hard to find so I'd send people my number to call and one day someone showed me how Rover does **** all over it so they don't get it.
I see you got it resolved lol but IME for a dog they usually want to meet first. For a cat after a couple messages they accept.
Rover blocks a phone number from being shared in the app, so if you if you want to book circumventing you have to exchange info in person. My house can be hard to find so I'd send people my number to call and one day someone showed me how Rover does **** all over it so they don't get it.
I texted her yesterday about meeting. She just accepted but didn't say anything about meeting Freckles. She seems very busy and slow to respond which is fine, it's a holiday weekend but the facts are we're leaving the country Sunday morning, soooo lol. But yes, I agree.