Post by thelurkylulu on Jan 17, 2019 11:09:56 GMT -5
Has anyone noticed prime shipping taking more than two days? I didn’t think much about it during the holidays but it’s annoying me now that it’s taking at least 3-4 days to get stuff. First problems, I know. But I’m paying for a service. 🙄
Has anyone noticed prime shipping taking more than two days? I didn’t think much about it during the holidays but it’s annoying me now that it’s taking at least 3-4 days to get stuff. First problems, I know. But I’m paying for a service. 🙄
I had good luck with shipping through Christmas. I ordered a spin bike late last Wed night, and the "2 day shipping" came up that it would arrive on the next Tues. that's not 2 days, that's almost a week! I was expecting it to come up as Sat - Monday at the worst. I went with it since we didn't need it on a particular day. It came from a warehouse 3hrs away, so it's not like it had far to go either.
They're still very reliable for us- are you contacting them when things go over their expected arrival? Are you ordering things that say they need 1-2 days to "process"? It's easy to miss if you're not used to paying attention to arrival expectations.
So far, no issue with two day shipping... I sometimes don’t realize items aren’t available for prime though and then wonder why they don’t show up two days later. Haha
With the storm coming in this weekend, some items may be late in the impacted areas. My husband works for FedEx (which Amazon uses some, and he has several drivers that are not going to take loads (they are contractors).
"Why would you ruin perfectly good peanuts by adding candy corn? That's like saying hey, I have these awesome nachos, guess I better add some dryer lint." - Nonny
We always get them within the expected arrival date, sometimes earlier. Maybe a handful of times it’s late but usually I’ll get an email notification with a new expected arrival.
Yes, but I'm in Canada where it takes 3 weeks to mail a letter to another's province, even when there isn't a postal strike, I'm always amazed and fucking stoked when anything shows up within the week!
Post by sweetptater on Jan 17, 2019 11:29:02 GMT -5
Rarely, but when it does happen I do a chat with the customer service rep and they give me a free month.
Truthfully, I wouldn't even pay attention for most things but I use Paribus which tracks all of my online purchases and then sends me an email when an Amazon order is late or something i just bought goes on sale.
This is why I'm cancelling Prime when it's up for renewal. Bezos got enough money, he doesn't need my extra $20!
And yes, I have noticed Prime items taking longer than two days, but it says that when checking out that the expected delivery is 3+ days away (as opposed to saying it will be two days but then taking longer)
Post by killercupcake on Jan 17, 2019 11:35:07 GMT -5
Constantly. Every order between November and December was late.
And the fulfillment center is literally 17 miles from my house. It was bullshit. I’ve never called and yelled at anyone before, but the last time I lost my shit. I think it was because their apology was “Let me give you a 5 dollar credit.” I’m sorry. I’ve spent how much with you all, this is the 4th order that has been delayed, and now because this item is late, I have to go find it myself and you’re gonna give me 5 dollars?
Post by claudiakishi on Jan 17, 2019 12:21:23 GMT -5
Yes, frequently. I’ll place an order and get the confirmation of date of delivery (“guaranteed delivery by”), and then get an email 5 minutes later changing the guaranteed delivery date to something much later. I usually do a chat session and they immediately give me a credit. The credits usually add up over the cost of the year to at least half of our Prime membership. It’s annoying.
Usually no, but I just placed an order and prime shipping says it will be here Tuesday. Maybe anticipating bad weather this weekend? IDK, I still got it b/c it's still better than going to a different store for that one item. At this point I use Prime more for Prime video and Kindle unlimited, plus Prime books.
Yes. I absolutely lost it on them around Christmas through the CS chat, so I'm sure my account is now flagged with "crazy lady alert", but not only were things late, they were not showing up at all and I had a rep cancel my one order without me requesting it. Their response to almost everything was to issue a $5 courtesy credit, which just made me madder. lol.
Which reminds me, I need to cancel Prime. Just not worth it anymore.
I haven’t ordered much since Christmas. Trying to cut back on the impulse buys. Going back to work has helped too. Things have been on time since the December SNFAU where they had my location wrong in their GPS system that their drivers use. The address was right, but the pin was in an empty field on the next street over. It was correct when I had HERE (the company name on amazon’s map) check the location. The house has been in the same spot since the 80s so it wasn’t a new development issue. I’ve been warned to not change anything with that address listing or it will revert back.
I haven’t ordered much since Christmas. Trying to cut back on the impulse buys. Going back to work has helped too. Things have been on time since the December SNFAU where they had my location wrong in their GPS system that their drivers use. The address was right, but the pin was in an empty field on the next street over. It was correct when I had HERE (the company name on amazon’s map) check the location. The house has been in the same spot since the 80s so it wasn’t a new development issue. I’ve been warned to not change anything with that address listing or it will revert back.
My subscription expires in February so mine's a bit delayed for the inevitably lol
"Why would you ruin perfectly good peanuts by adding candy corn? That's like saying hey, I have these awesome nachos, guess I better add some dryer lint." - Nonny
No issues with that here. And I ordered most of our Christmas gifts from there. My parents live in a more rural area and when I tried to have some last minute gifts sent there for Christmas, it was going to take like 4 days to receive. Fortunately I caught it at checkout and was able to cancel.
The general advice I see about this is to chat with them when it happens - they used to give a free month of prime as an apology.
Post by dragon's breath on Jan 17, 2019 14:27:00 GMT -5
I will have to see if they will do the month of prime free...
I had one order that said "Arriving by 8 pm today" yesterday. Nope. Now it says "between the 17th and 19th". Tracking order is for "Ontrack", whatever company that is. I used no rush shipping for that order, so I won't push it.
Today, I have one that again says "Arriving by 8 pm today", but earlier it was not tracking as arriving today or out for delivery today. I did just double check, and they have updated that, so now it's a maybe (delivery through fedex). If it doesn't arrive, I will have to see if they will do the month of prime free. I was going to just demand another "no rush" credit since I would have at least got that if it was my choice for delayed delivery, but if others are getting a free month, then why shouldn't I?
I'm not ready to cancel yet though. I live in a small town with limited shopping, and I us the free movie downloads to my kindle often. Being able to order one cheap item and have it in a couple days with free shipping is still worth it as well, since I can't just run to a store and get the item.