Tried to file police report

[jennysmitten]

We had our debit card info stolen and used in another state. Bank says our card was recreated and used. I have the address of the convience store atm and exact time it happened. And no one will take a police report. I am super frustrated.

[Deleted]

Report it to credit agencies.  Police won't usually take reports for that.  

[jennysmitten]

The bank will, but why not file a report when there is a good chance there is a chance to identify the thief?

[mrs.jacinthe]

I had to get a police report for my credit union to issue the refund when this happened to me. I'd recommend stopping by the station that serves your home tomorrow and have them do it then. There would be some poor schmuck on desk duty whose job it is to do stuff like that.

[jennysmitten]

LVMPD said they would take it and use it, but it needed to be filed in my town. Spoke to someone at our pd, they said they would take it but an officer would call me. Officer called and basically said they would handle it if they felt like it. I guess I just don't get it. Lol

[jennysmitten]

I will try and go in person tomorrow.

[jennysmitten]

It is a form of identity theft. And why shouldn't there be a reasonable effort to catch this person?

[clseale]

Jan 5, 2017 22:10:07 GMT -5 mrs.jacinthe said:

I had to get a police report for my credit union to issue the refund when this happened to me. I'd recommend stopping by the station that serves your home tomorrow and have them do it then. There would be some poor schmuck on desk duty whose job it is to do stuff like that.

I was just going to post this. I'm actually with a larger bank and didn't have to do this (money was back in within 12 hrs and then I just had to fill out the forms they sent me), but a coworker had to deal with it a few months later and his local credit union required a police report.

[jennysmitten]

I know my actual ID was not stolen and I know I will get the money back. I was asked to file a report by the police in the town the card was stolen. I am really complaining that is seems to be so hard to file one.

[kicks]

How much money was stolen?

I have had a few hundred from stolen debit card numbers a few times and didn't think the police would care. My bank is always quick to refund my money.

It sucks that people are shitty but often police won't care for minor problems (fender benders, small amounts of cash stolen,etc).

[jennysmitten]

They drained our account, which had an unusually large amount in it because I had some transfers scheduled. I was able to stop most transfers and only ended up $3.46 in the hole. Lol

[jennysmitten]

Jan 5, 2017 22:22:44 GMT -5 mofongo said:

Jan 5, 2017 22:17:51 GMT -5 luckydog said:

It is called Financial Identity Theft and stealing a cc is part of that.

But if my bank and/or credit card are able to fix it I don't understand the need to involve the police. We are pretty sure our number was taken from an ATM as we still had our cards and they were being used in another state.

ETA: And these people spent over 2k at CVS and Walgreens.

I was advised to involve police, and the police in the other town asked for a report. That's why.

[jennysmitten]

Jan 5, 2017 22:27:48 GMT -5 mofongo said:

Jan 5, 2017 22:24:02 GMT -5 jennysmitten said:

I was advised to involve police, and the police in the other town asked for a report. That's why.

Is this b/c they want to try to look at the footage, to see if they can catch them? I just wouldn't want to cause myself any more work, if you don't have to.

Lol, I don't want more work either but I figure I should do what my bank asks of me. The officer in the other town did want to pull the footage, but said he needed a report first.

[Captain Serious]

In NJ, we passed a law requiring police stations to take the reports because they were turning away people. It's important so that they banks and credit agencies don't hold you accountable. Many require it as proof.

[lostrn]

I just had a similar thing happen and I've been debating filing a report...our local police department seems to encourage reporting credit card/bank fraud/identify theft on their website, and to me it was a large amount ($3600, very large for us since we are hoping to close on our house within the next 2 weeks) they spent and I like the thought of some justice lol. But the actual purchases were all made in NY (I'm in VA) and it seemed like a huge pain in the ass. My bank doesn't require it fortunately.

[sarahsays]

I don't know where you live but it's likely the reason the police seem to not be taking it seriously is because it is a low priority for them. I live in a city and the cops just don't have the resources to go after this kind of stuff.

[jennysmitten]

They have the time. I really think she just didn't want to do it. I will try again tomorrow.

[swagger]

Maybe I missed it, but why can't you file a report in the city where the crime occurred? If your town is unwilling, this seems like a logical step.

If you must file in your town, have you looked at the PD website? My town (small suburb) has an online report submission for things such as this.

[starlily]

Jan 5, 2017 22:13:01 GMT -5 kooshball said:

Recreating a credit card doesn't mean the identity was stolen. Just that the card number was...

But that's still a crime.

[jennysmitten]

Jan 5, 2017 23:00:56 GMT -5 swagger said:

Maybe I missed it, but why can't you file a report in the city where the crime occurred? If your town is unwilling, this seems like a logical step.

If you must file in your town, have you looked at the PD website? My town (small suburb) has an online report submission for things such as this.

The police in the town where the card was used said I have to file where the info was stolen. I looked online, to file there, and there was no option. I grumbled to H how I should be able to do it online and not have to talk to anyone.

[jewel]

When my CC number was stolen, my credit union required that I file a police report in order to get my money back. They did a temporary reversal so that the funds weren't tied up, but I had to provide a police report number to keep it that way.

[milosh]

Jan 5, 2017 22:53:42 GMT -5 jennysmitten said:

They have the time. I really think she just didn't want to do it. I will try again tomorrow.

How do you know this?

[trissie18]

We also had to get a police report before the bank would refund our money. A sheriff's officer stopped by our house and took the information. It was a little unnerving when he told us it was the 7th or 8th one he had done that week in our area. Our bank insists it wasn't a breach on them but I still question it.

[jennysmitten]

Jan 5, 2017 23:34:58 GMT -5 milosh said:

Jan 5, 2017 22:53:42 GMT -5 jennysmitten said:

They have the time. I really think she just didn't want to do it. I will try again tomorrow.

How do you know this?

I don't know it for certain, but we were invited to come down RIGHT THEN when we said we would try someone else tomorrow. That was after a lot of pushback. It was 9 and my bra was off, no way I was going anywhere.

[luckyno7]

Who's not say too that this an isolated case. If this person had stolen numerous cards why shouldn't this person be caught and prosecuted.

[orval]

My mother just filed a police report yesterday for someone using her info to open a bank account. The bank advised her to file. The police took the report.

[lilafowler]

Regional

[pistolshrimp]

Jan 5, 2017 22:53:42 GMT -5 jennysmitten said:

They have the time. I really think she just didn't want to do it. I will try again tomorrow.

My SO is an LEO and he says they deal with this all the time. They will take a report if you go in and tell them your bank requires it, but this is super low priority for them. Unless there are reports that it is happening frequently at the same ATM or something, they are not going to pull tapes and actively investigate this. It would be a waste of resources to investigate each and every case.

[Deleted]

When this happened to me, I contacted the police and they said they would only file a report if my bank required. My bank did not. No report. The police generally do not have the resources to spend time going after someone that is responsible for spending a couple hundred bucks (in my case, $900) of someone else's money, especially because it crosses jurisdictions, most of the time.

[nikki25]

Just go to the police station and file the report, they can't turn you away. Forward to the other officers and see if they will look into it. Problem solved.