Post by laurenpetro on Feb 6, 2015 21:22:41 GMT -5
So. I had a cookie order this week. 3 nights of work. I was going to wrap them up tonight for delivery tomorrow.
In case the picture doesn't work, G climbed onto my kitchen counter where the cookies were for a snack she hadn't asked for. She knocked over all 3 trays of cookies and all but 11 were destroyed. H and I were upstairs tucking the boys in.
G was supposedly really sick and was laying on the couch so she shouldn't have been over there at all. On top of that, that's not where snacks are. There is NO reason for her to need to go in there save for rooting around for fucking marshmallows.
Naturally I am livid. I have never ever had to cancel an order but I had to cancel this one. It's for a friend who was thankfully amazingly understanding but that's not the point.
G's in her room and her iPod has been taken away. I'm seeing red so badly that I can't think straight. Punishment is in order but I don't know what.
I think her paying for it is completely reasonable. I would also say an apology to your client, (since she is a friend) is in order, assuming your friend is OK with being involved. There would also be a loooong, boring, repetitive conversation with her in the morning about respecting your baking jobs, where I would frequently ask her to repeat back to me what I have said. (My Dad used to do this, and it was the WORST, most effective punishment ever. May sure to include long pauses so she'll think you're done, and then start back in).
Paying for it and having her apologize to the friend for the inconvenience she caused is a good punishment. I might also have her help remake the batch.
Post by laurenpetro on Feb 6, 2015 21:39:05 GMT -5
Fwiw, she was REALLY remorseful. But then, she always is. She does this kind of thing and then feels badly afterward.
I think that's part of why I feel like just paying for it isn't enough. This is far from the first time she's done something like this, albeit not this bad.
So, I like the idea of making her pay it back, but my soft ass is thinking of making her pay half. I really have no reasoning for it except that $50 is a lot of money? Maybe make her pay half out of her fund and work the other half off at min wage? Is that stupid? I mean, it gives her an idea of how long it takes to make that much money? I also like KA's idea of an apology, although, again because I am soft apparently, I would make her write a letter. I also like KA's lecture, too.
.......all of this after I screamed my head off at her and probably had to be held off of her to not kill her for destroying that much work. Good thing I'm not a mom.
"Not gonna lie; I kind of keep expecting you to post one day that you threw down on someone who clearly had no idea that today was NOT THEIR DAY." ~dontcallmeshirley
Fwiw, she was REALLY remorseful. But then, she always is. She does this kind of thing and then feels badly afterward.
I think that's part of why I feel like just paying for it isn't enough. This is far from the first time she's done something like this, albeit not this bad.
Damnit.
I'd probably make my kid scrub the bathroom with a toothbrush. I'm mean like that.
.....I wonder if laurenpetro would be butthurt if we ordered specially designed cookies to be delivered to the Denver GTG? You know, some "sorry you can't be there, but you can make unity unicorn cookies" cookies.
"Not gonna lie; I kind of keep expecting you to post one day that you threw down on someone who clearly had no idea that today was NOT THEIR DAY." ~dontcallmeshirley
"Not gonna lie; I kind of keep expecting you to post one day that you threw down on someone who clearly had no idea that today was NOT THEIR DAY." ~dontcallmeshirley
Depends on how remorseful she was and her explanation of the circumstances. Assuming it was not malicious, it was a mistake. We all make mistakes. If she felt terrible then making her give up her American girl doll $$ just reinforces that it isn't okay to make a mistake. Writing an apology note is in order for sure. I know its probably an unpopular opinion but, have you ever ruined something of someone else's by mistake, would giving up something precious to you make it better for the person wronged? I would also lay out the important of your business to her and the rules about being in the kitchen when product is being made. I would make sure I was very long winded and detail oriented. Then have her write out those rules and post them at the entrances of the kitchen.
Depends on how remorseful she was and her explanation of the circumstances. Assuming it was not malicious, it was a mistake. We all make mistakes. If she felt terrible then making her give up her American girl doll $$ just reinforces that it isn't okay to make a mistake. Writing an apology note is in order for sure. I know its probably an unpopular opinion but, have you ever ruined something of someone else's by mistake, would giving up something precious to you make it better for the person wronged? I would also lay out the important of your business to her and the rules about being in the kitchen when product is being made. I would make sure I was very long winded and detail oriented. Then have her write out those rules and post them at the entrances of the kitchen.
You have a good point. But....even when we make innocent mistakes, we still have to pay for them. Believe me, I've learned that lesson very well!
I'd make her work. What about pay for half and work off the other half? Paying $ never burned lessons into my brain but having to do punishment work did.